Alternatively, also verify that the firewall settings are not blocking the connection to the Citrix update server. I tested with Citrix Netscaler Gateway 4.4.4 and 4.4.8, with the same results. Why is my Citrix Receiver not working on Mac Ensure that your network connection is working properly. The result is that the connection is apparently successful, but then no communication takes place (zero bytes sent and zero bytes received, as seen in the Netscaler Gateway status window). Library/Extensions/CitrixSSLVpn.kext failed to load - (libkern/kext) system policy prevents loading check the system/kernel logs for errors or try kextutil(8).Īlso, in /var/log/cagplugin.log I can see this: : Library/Extensions/CitrixDNE.kext failed to load - (libkern/kext) system policy prevents loading check the system/kernel logs for errors or try kextutil(8). If you are using Mac and Citrix receiver, then suggestion is, do not upgrade the OS, until Citrix releases a new version that supports Mojave. Apple working with Dropbox, Microsoft to fix macOS 12.3. Citrix doesn't have a receiver that supports Mac Mojave or 10.14. If one of these fails, the other one fails as well. Citrix Print Manager service is dependent on the Microsoft Print Spooler service. 16:10:00 Install: /bin/launchctl load /Library/LaunchDaemons/.plist If printing suddenly stops working for Citrix users, it may be due to the Print Service - either the one from Citrix or the built-in one from Microsoft. Library/Extensions/CitrixDNERegistry.kext failed to load - (libkern/kext) system policy prevents loading check the system/kernel logs for errors or try kextutil(8). Specifically, in /var/log/cagplugin_install.log I can see this: 16:10:00 Install: Starting up Citrix Access Gateway client services. for-mac-19102.html For those who already have the Citrix program already installed and configured, you will need to reconfigure the account. However, macOS 10.15.4 does not offer such a possibility, making the latest version of Netscaler Gateway not work. Under macOS version 10.15.3, the extensions used by Citrix Netscaler Gateway could be allowed in the Security settings under System Preferences, as suggested in this serverfault answer.